Discovery & Diagnosis Session

Your first step to shifting is to book your initial appointment with one of our naturopaths.

At Shift we call the initial naturopathic appointment a Discovery & Diagnosis session. This is because it is all about you discovering what is going on for you on all levels and understanding what you can do about it. 

A Discovery and Diagnosis Session is a 90 minute session that can be done in person in our Brisbane or satellite clinics, or online. We use a medical appointment software called ‘Coviu’ – we send you a link and you’re right in the appointment room. 

We’re very specific about what we want you to get out of the D&D and we take you through a 4 step process to get you there.


First we want to know your story. We mean your complete story – all of the parts that make up your health, when they happened and how you got here. We want to know the nitty gritty of how you sleep, how often you poo, what times of day you feel best, what you’re eating, where you live and even your childhood health history. We also want to look at any past testing you have had done – either blood or functional pathology (so please send this to us prior). 


In this part of the consult, your naturopath will take you through a whole body diagnostic based on the information you’ve provided. They will help to make links between your issues (no – you’re not unlucky and have a dozen random symptoms, they are usually connected), look at potential underlying causes and driving factors. 

This is the part where you get to understand why things are happening to you, and begin to piece together what you need to do about it. This is the most valuable part of the D&D and something that can allow you to take the right action to begin your shift. 

In this part we may also highlight where there are gaps in information, and suggest what testing you need to do to move forward. 


In this part of the consultation your naturopath will help you to understand the healing journey and what it’s going to take to be well. They will give you some expected time frames that you’ll notice improvements, let you know of any limitations or issues that might arise and help you identify where your personal roadblocks may lie, and what you need to do to shift them. \

By understanding your journey, you can plan your shift with the bigger picture in mind. 

At Shift we have weekly naturopathic meetings where we workshop and collaborate on cases. This means Katherine and the team will always help out with complicated cases or if things aren’t shifting.


Once we have all of this processed it is then up to you to decide if you’re ready to undertake the healing journey with Shift. We will show you the way forward and be upfront about costs and investment in your time so that you can make the best decision for you right now. 

At Shift, we don’t do a hard sell. Our main aim in the Discovery and Diagnosis Session is to empower you with enough information so that you can make a choice about what you’re prepared to do next. For some of you, that will be to join our membership and be supported through the journey. For others you’ll take what you learn and make some changes on your own. Either way is completely fine, this is your journey and we’re here to help if you need us.

Learn more about the Discovery and Diagnosis Session, and book online here.

Frequently Asked Questions

How much is a Discovery & Diagnosis Session?
A Discovery and Diagnosis Session with a Shift naturopath is $249 and up to 90 minutes in length.
Are there differences for Australian and overseas clients?
The consultation and diagnostic process is the same however there are some differences.First, our Australian and new Zealand based clients are billed for their consultations and memberships in Australian dollars (AUD). Clients from anywhere else in the world are billed in USD. The reason for this is that we spend a lot of additional time researching and supporting our US and other international clients so this is accounted for with the slight price difference.Secondly, for Australian and New Zealand Clients we can easily ship your herbs and supplements directly to you. Depending on where you are in the world, for our US and other international clients we may… Post you some essential herbs and supplements, if we can’t source them elsewhere. Set you up to order your supplements online through our US partner Find other sources online and instruct you to order what you need Research local suppliers and get you to pick up what you need locallyThis can be tricky, but in 95% of cases we are able to successfully treat patients this way, it just takes a little extra on our end.Results wise - there is not a lot of difference, we’ve been helping clients worldwide for a long time so we have some very robust systems in place!
How soon can I expect to see results?
95% of our client will have noticeable improvements in their energy, sleep, moods and gut symptoms within 2-4 weeks of beginning treatment. Symptoms related to hormones, periods and autoimmunity usually improve further down the line.Healing is a journey, and we'll be able to give you an idea of how long things may take at the Discovery and Diagnosis Session.
Do I have to become a member to get the benefit?
The Discovery and Diagnosis session is s standalone appointment. You'll get great value and insights from having this. You will get an initial prescription that we can fill so you can experience the treatment.If you choose to become a member, it means you can continue the journey with us. However if you do not, you'll still walk away with a heap of information that you can use to shift as well.

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